CustoQ

CustoQ is an AI-driven customer support solution designed for small to medium-sized businesses (SMBs) and agencies. It focuses on providing clear and concise answers to customer inquiries, aiming to improve conversion rates and reduce support ticket volume.

Key Features:

• AI-Powered Support: Utilizes AI to provide 24/7 customer support.
• Quick Installation: Can be installed on a website in approximately 60 seconds.
• Automatic Knowledge Base: Crawls website content, help articles, and FAQs to build its knowledge base WEEKLY.
• Clarity-First Approach: Delivers concise and clear answers to customer questions.
• Embeds: Allows embedding of pages, documents, or videos directly into the chat.
• Quick Responses + Customer Questions: Suggests starter questions to guide users and provide instant answers.
• Analytics: Offers basic and detailed analytics to track performance.

Use Cases:

• SMBs: Automate customer support, reduce support tickets, and improve conversion rates.
• Agencies: Provide 24/7 support for clients, reduce support workload, and improve client satisfaction.
• E-commerce: Answer product questions, guide users through the purchase process, and reduce cart abandonment.
• SaaS: Provide instant support for users, answer common questions, and improve user onboarding.